1. What are the advantages of switching to a PRO account?
In upgrading your free account to a pro account, for just €1.99 per month, you get:
- UNLIMITED upload capacity! You can upload as many documents as you like
- Publish an UNLIMITED number of documents
- The ability to download all documents ipernity in their ORIGINAL format (depending of course on the author allowing it)
- A space free of advertising
- The ability to replace a document without losing its comments or tags
- You can join an UNLIMITED number of groups
- The pro insignia that distinguishes you from free accounts!
For comparison purposes, here are the limitations imposed on free accounts:
- 200MB of monthly upload capacity
- Only your 1000 latest documents can be accessed
- The originals, notably high-resolution photos, are not available (only the lower quality pictures, video, audio, are published).
- You can only join 100 groups
2. What happens when my pro account expires?
Don't panic, your documents won't be deleted!
The restrictions imposed on free accounts are applied again.
This has the effect of making only your latest 1000 documents available, and your monthly upload limit goes back to 200MB.
To get all the comforts of a pro account, and to have the documents beyond the latest 1000 available for viewing, simply upgrade to a new pro account for only €1.99 per month ;).
To subscribe again: Preferences / Extend your Pro account
3. I prefer not to pay over the Internet. Is there another way of paying?
Yes! You can also pay using bank wire transfer. On the "Pay" page, follow the link "Would you like to pay using wire transfer? here is how to do..." We will then show our bank information and an order number for you to use in the transfer order. Upon receipt of the transfer, we will credit you with the PRO account you bought and inform you by email. It takes 5 to 10 days for processing a transfer.
4. I do not have a Paypal account, or want to open one, how can I order?
No problem! Paypal allows you to pay with credit card, without signing up for a PayPal account!
At the payment stage you'll be redirected to Paypal, on this page choose to pay without creating an account, as shown below.
5. What is the security code and how do I find it on my card?
When you shop on the Internet with your credit card, you will be asked for the security code on your credit card.
These are the last 3 digits of the code written as below...
6. I just paid but my account is not yet PRO. What's going on?
A few minutes are usually required between the confirmation of your payment and upgrade of your account.
However, if your account is not reclassified within an hour, you may find that your payment has not been processed by Paypal. Contact Paypal to find out exactly what the problem is.
If you do not find a solution to your problem, contact us and we will do our best to fix the situation ;)
7. Giving a Pro account.
You will be happy!
To give an account to an ipernity member Pro status, just contact us
-- The name of the Member to become Pro
-- The duration of the subscription (1 or 2 years)
-- Your email address
You will then receive a request for payment by Paypal e-mail (which you can meet through your Paypal or with a credit card).
Upon receipt of your payment, your friend will be upgraded to PRO and we will notify you via email (we will leave the good news for you to tell them).
← My account |
| BitTorrent →