FAQ's photos

24 Mar 2019

927 visits

How do I change my login email address?

← Back to Index Login with your old email address and then pursue the following steps: 1) Select "Your account settings" from the drop-down menu (☰) next to your name. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 2) Click on "change" just below "Your login email address". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 3) Fill in your new email address and password. Then click on "Add the email address". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 4) An email will be sent to your new address with directions on how to validate it. Once validated you can use your new email address to login to ipernity.

24 Mar 2019

938 visits

What can I do if I have forgotten my password?

← Back to Index 1. Go to the login page and click on "Forgot your password?". 2. Fill in your email address. 3. Click on Help Me. You will receive an email with instructions on how to reset your password.

24 Mar 2019

1 favorite

960 visits

How do I register for a free trial?

← Back to Index There are two ways to test ipernity for free. Once you have registered an ipernity account you will initially have a guest account. It allows you to upload a limited number of photos, to participate in some groups and to communicate with other users. But there are also a lot of restrictions for guest accounts. To try out all features of ipernity, you better book a 3-month free trial of our standard account. During the trial period you will have unlimited access to all the features of ipernity. Of course, after the trial you will become a guest again unless you decide to subscribe to one of our paid plans. A) How to register for a guest account 1) Go to the ipernity homepage www.ipernity.com (right click for new tab) and click on "Log in". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 2) Click on "Not registered yet?". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 3) In order to register with your email address fill out the form on the right. Click on "Create my account". An email will be sent to the address you specified in the form. 4) Click on the confirmation link in our email sent to you. Now you can use your newly created guest account. B) How to book a free trial 1) Log in to your guest account. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 2) Select "Your account settings" from the drop-down menu (☰) next to your name. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 3) Click on "Become a member of the Club". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 4) Choose the 3 months "Trial" option and follow the instructions.

01 Jan 2019

258 visits

How do I renew a subscription?

← Back to Index 1) Log in to your ipernity account and then select "Your account settings" from the drop-down menu (☰) next to your name. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 2) Click on "Extend it now?". If your former subscription has already expired click on "Join the ipernity Club". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 3) Click on "Extend your subscription" or "Subscribe" respectively at the right. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 4) Click on the blue button that represents the option of your choice. Only the available options are displayed. The button for the Basic package initially is always grey. If you click on this button a text explaining the consequences of a downgrade to the basic package is displayed. If you still want to downgrade after reading this text you must click on "continue with your subscription". The button for the basic package then will become blue and you can choose this option. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 5a) Click on "PayPal" to make payment with PayPal or Credit card, and follow the instructions. 5b) Or to pay by bank transfer, click on "CRÉDIT AGRICOLE" and use the bank account information shown then to make the payment from your bank account. Follow the instructions of your bank, and be sure to provide your ipernity id as the "Reference" requested by the bank. You can find your ipernity id in your account settings below your ipernity address. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 6) The PayPal method is immediate, but the bank transfer can take 3-5 days. By visiting "Your account settings" again, and clicking on "Your subscription history" you will see whether your payment has been processed.

24 Mar 2019

971 visits

How do I subscribe?

← Back to Index In order to subscribe for a paid plan for the first time you must have registered for a free guest account and then have booked a free trial. For instructions how to do that see the answer to 2.1 How do I register for a free trial? You then need to log in to your trial account as described in steps 1 and 2. If you have done that already you can proceed with step 3. 1) Click on "Log in". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 2) Type in your "Email" and "Password", and click on "Log in". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 3) Select "Your account settings" from the drop-down menu (☰) next to your name. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 4) Click on "Extend it now?". If your trial account has already expired click on "Join the ipernity Club". ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 5) Click on "Extend your subscription" or "Subscribe" respectively at the right. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 6) Click on the blue button for the "9 months extension for Initial Standard Club subscription". Depending on your country, the amount may appear in CAD, CHF, EUR, GBP, or USD. This way you will get 12 months Standard subscription (3 months trial + 9 months extension) for the price of the Basic package. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 7a) Click on "PayPal" to make payment with PayPal or Credit card, and follow the instructions. 7b) Or to pay by bank transfer, click on "CRÉDIT AGRICOLE" and use the bank account information shown then to make the payment from your bank account. Follow the instructions of your bank, and be sure to provide your ipernity id as the "Reference" requested by the bank. You can find your ipernity id in your account settings below your ipernity address. ▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔▔ 8) The PayPal method is immediate, but the bank transfer can take 3-5 days. By visiting "Your account settings" again, and clicking on "Your subscription history" you will see whether your payment has been processed.

24 Mar 2019

997 visits

What subscription plans does ipernity offer?

← Back to Index In order to make the most of your ipernity account you need to subscribe for one of our paid plans. With the Standard package you can store up to 100 GB and there is no monthly upload limit and no limit with respect to the number of photos. With the standard package you have access to all features of ipernity. Our Basic package is more affordable but has stronger restrictions on the storage (5 GB), monthly upload volume (200 MB) and the total number of items that may be uploaded (2000). Further more some features of ipernity are not available with the Basic package. It can be booked when you renew a paid account. First time subscribers to a paid account are only offered the Standard package as they are only charged the price of the Basic package for the first twelve months. The Plus package has the same set of features as the Standard package but it includes 250 GB of storage. If this isn't enough you can book as many additional 250 GB packages as you want. Our Guest accounts are free. They are mainly intended to browse content at ipernity and interact with members. But they allow only a very limited number of uploads and you can only access a limited set of features. You can find a detailed comparison of the different subscription plans and prices here .

24 Mar 2019

1 028 visits

Is ipernity a free or a paid service?

← Back to Index As ipernity doesn't generate revenue by ads, trading data or selling content it solely relies on subscription fees. In order to permanently store and publish a substantial amount of own content you therefore need to subscribe to one of our paid accounts. There are two ways that you can test ipernity for free: 1. When you register for an ipernity account you will initially have a free Guest account. It allows you to put online up to 100 entries and actively participate in up to 10 groups. You can view and comment on other users' public content, browse picture galleries, read blogs, search ipernity for keywords, and even see private content you've been invited to. You can use a Guest account to get to know ipernity a little bit, but there are a lot of restrictions for Guest accounts. 2. You can book a 3-month free trial. During this period you will have access to all the features of a Standard account. After this trial period your account will become a Guest account again unless you choose the 9 months extension for Initial Standard Club subscription. Each user can book the 3-month trial only once.

24 Mar 2019

1 favorite

969 visits

What is ipernity?

← Back to Index Ipernity is a non-commercial photo-sharing community with its own website. All costs for the operation, maintenance and continuous improvement of the website are covered by membership fees only. No revenue is generated by advertising, data trading or sale of any content. Paying members have voting rights at the yearly general assembly and therefore are involved in important decisions about ipternity's future. Upload and organize your photos. At ipernity you can upload photos to your account and organize them into albums and folders. Ipernity always stores the original files. So you can get back your photos without loss of quality. Enrich your photos with additional information. You can add meaningful titles, detailed descriptions and keywords to your photos. This allows you to tell the story behind your photos. Interact with other members. Ipernity offers a broad array of tools for social interaction. Add other users as your contacts and see their newest content on your personal news page. You can mark as Favorite, the photos of other members and comment on them. Become a member of photo groups or create your own groups. Write and publish your own blog articles. On ipernity you cannot only upload photos. You can write and publish blog articles, too. And of course you can add your own photos to them. There is a lot more to learn about ipernity. Curious? Then register for a free trial. For instructions how to do that see the answer to 2.1 How do I register for a free trial?

31 Jan 2018

151 visits

Questions fréquentes

Ce projet est le fruit d'un travail d'équipe des membres d'ipernity. L'idée initiale était de s'attaquer au problème du système de la FAQ, qui n'est plus d'actualité. Pour le faire à court terme. Pour le faire sans avoir à payer nos experts en TI, ni à gaspiller cet argent pour quelque chose à remplacer. En utilisant un ensemble de fonctionnalités propres à ipernity, nous avons un système qui peut être mis à jour et complété par nous-mêmes à volonté, et est en dehors de la reprogrammation.
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