Why have some of my photos disappeared?

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There are several possible reasons:

1) You are not logged in!

If you are not logged in non-public content does not appear.

2) At the end of your free trial you haven't subscribed for the standard package.

During your free trial you could test all features of our standard package. If you haven't subscribed to one of our paid subcriptions at the end of the trial your account has changed to guest status. As the number of photos uploaded is limited to 20 and the maximum file size to 2.5 MB for free guest accounts photos exceeding these limits may have been deleted after the end of the free trial.

If you have subscribed to the basic package at the end of the free trial photos exceeding an upload limit of 2.000 photos, a storage limit of 5 GB or the maximum file size of 2.5 MB may have been deleted.

3) Your subscription to the basic package or the standard package has lapsed

If your subscription to one of our paid accounts had lapsed some time ago your account may have changed to guest status and all photos exceeding the upload limit of 100 photos or the maximum file size of 2.5 MB may have been deleted.