Gee Dub Published on December 23, 2008
by Gee Dubpro

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Christophe Ruelle
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Do You Have Trouble Using Ipernity's Doc Manager?

Tuesday December 23, 2008 at 02:29AM

I hate Ipernity's Doc Manager. Please, don't get me wrong. I love Ipernity, but the Doc Manager is almost useless for me. What I want to know is, is this an isolated problem (something in my setup) or do other members have similar problems. Some of these problems go back to when I first joined ipernity a year ago and some have only cropped up recently.

Here are some of the problems I have been experiencing:

1. Doc Manager only works with Mozilla Firefox. This is not a big problem, just inconvenient. I normally use IE 6 for my Internet browser. I tried using Doc Manager with IE 6 and it just hangs.

2. When selecting images to post to groups, the set selected is kept only for one drop. If you want to move those same images to another group, you have to reselect the set. I have joined several groups of the same type and would like to post a set to more than 1 group. I cannot do this with Doc Manager.

3. When using the click and drag method of posting to a group, the screen will jump up or down wildly if you are not careful. If you overshoot the top of the frame it will shoot up several pages up or down if you touch the bottom of the group pane. I have not found any info on how to slow down this auto scroll up and down. Sometimes I have to move the cursor up and down several times to finally get to the pane/group I want.

4. Associated with the #3 problem is that sometimes while trying to get to the right pane with the group I want to post to, I accidentally drop my image or set into the wrong group. Then I have to open the group page and delete my images out.

5. If you drop images into a group that moderates the images you cannot remove them from the submission. The host looks at my post as a miss post and may mistakenly think I did it on purpose. I see this in groups I moderate content, where I see flowers being sent to my Sexy Girl's group.

6. Once you post an image to a group, a duplicate group banner is added to the group listing and changes the order of all the groups in the pane. I go to post another image and the group is no longer where it was after the last post. Now I have to go hunt for the new location or I drop it into the wrong group. This new "feature" has just started happening a couple months ago.

7. Doc manager will load all my images (over 5k) every time I start the program. Not a big problem, but if you hit "end" when trying to go to the next group of 10 by mistake, you will be sent down to the very first image I posted a year ago. I would love it if you could limit the images to be posted to a select group of different choices like, today's uploads or ones from a select album or those that have not been posted to a group before.

I am a heavy user of the Doc Manager and use it every day. It is so frustrating to use that I dread having to use it but there really is no alternative if you have many new posts to make every day. Sometimes I think they leave it this way to discourage postings to multiple groups.

Do you have similar problems using the doc Manager? Have you found solutions to some of the problems I have experienced? Do you have a problem that I have not listed? I would like to hear from other users of the Ipernity's Doc Manager. If enough members are having similar problems, maybe we could send this list to Ipernity management to see if they can improve this otherwise useful feature.

Gee Dub

29 Comments / add your comment?

Dirkpro says:
I totally agree to all of your points. And im very sure that all this bugs (sorry ipernity, if you implemented all this as features, but for me this are all bugs) are only there since a few weeks.
Posted 11 months ago. ( permalink )
Team ipernitypro says:
Did you try with IE7 rather than IE6?
Posted 11 months ago. ( permalink )
Dirkpro replies:
I did not try any Microsoft “browser”, because i’m using Linux since years.
Posted 11 months ago. ( permalink )
Gee Dubpro replies:
Are you saying that these problems do not occur in IE7? Ipernity recommends using FireFox. I have tried IE7 on other computers and did not care for it enough to upgrade at home. Once you upgrade on a computer it is very hard to go back. I would consider upgrading to IE7 if you could guarantee that would fix the scrolling problem alone. It is almost impossible to move around the group pane.
Posted 11 months ago. ( permalink )
df1hxpro says:
I am experiencing the same problems with "Firefox" 3.0.5 on my Mac (OS X.5.6)
Posted 11 months ago. ( permalink )
Gee Dubpro says:
All of the problems I have listed have been happening since I first joined Ipernity over a year ago except #6. A couple months ago when that new feature started happening the pop up of where the post has been posted would show up in the right hand corner. But then it would not fade out and all the posts pop ups would stay and pile up and cover groups so I could not post to the groups on the right side. The only way to get rid of the pop ups was to re start the program. This problem has gone away about a week ago.

Doesn't the Ipernity team use this program? If they tested it out they would surely see these problems too.

The poor implementation of the Doc Manager is a sore point for me. The similar program on Flickr works very good. It has none of the above listed problems. I maintain accounts on both sites. In recent weeks I have seen many members who have left Flick to join Ipernity have started coming back to Flickr. The poor doc manager might be one of the reasons. Ipernity is a superior site in every way but this one aspect.
Posted 11 months ago. ( permalink )
Nellygpro says:
I use firefox
I have all the same problems, to overcome it I open the group page in doc manager and drag the images into it. The long way round, but faster in the end.
Posted 11 months ago. ( permalink )
Dirkpro says:
I guess this is no browser-related or InternetEplorer-related stuff. I guess it’s because ipernity added some feartures [sic].
Posted 11 months ago. ( permalink / translate )
EdvPhoto says:
I use Firefox and have experienced the same problems here, and it certainly is a hazzle. This is one of the reasons I don't like ipernity as much as I like flickr, there are way too many bugs.
Posted 11 months ago. ( permalink )
Team ipernitypro says:
We apologize for this inconvenience. We updated our javascript library a few weeks ago and we noticed some problems in javascript running. We always test our developments with IE, FF and Safari on Windows/MacOS/Linux platforms. As soon as we detect problems, we work to fix them. But sometimes it's difficult to reproduce bugs some users encounter since there are so many possible configurations. When you find bugs, we recommend you to use the "bug report" link at the bottom. That's the best way to help us in making ipernity better. We are currently focusing on DocManager. We try to reproduce bugs you found. @EdvPhoto, you say there are too many bugs in ipernity. Excepting DocManager, we don't have any other bug report at the moment. So if you could give us details on bug you found, we could try to solve them ;-)
Posted 11 months ago. ( permalink )
EdvPhoto replies:
The worst has to be the doc manager, it is almost impossible to use and this thread mentions a lot of the issues on this.
The other bug I constantly get is that groups were a picture is already part of appear on the group list drop down menu, and when I click on it (obviously not noticing the picture is already there) I get an error.
I know lots of these issues are growing pains, and are eventually going to get fixed; I'm glad you are paying attention to the users.

ED
Posted 11 months ago. ( permalink )
Dirkpro replies:
I can’t agree. The DocManager works very well unless a few bugs :)

But speaking of the groups drop-down: By WHAT exactly is it sorted (if it is sorted at all)? It’s not by join date, it’s not alphabetically by title, it’s not by group id, and why does it look like if the sorting start’s all over at a new page in the drop-down?

--
Seen in my account recent activity (?)
Posted 11 months ago. ( permalink )
daboogieman says:
Uh, actually Doc Manager works quite well for me in Firefox.

I only use IE when I REALLY, REALLY HAVE TO, which thankfully is rare.

I do have a failure of the ability to use the Iperuploader, which is really no problem for me as I don't upload that many pics at a time anymore.

I also find so very few and far between "other" bugs, and they seem to go away about as fast as I see them - so I never report them.

As for me and my house: IPERNITY ROCKS!

MERRY CHRISTMAS EVERYONE!
Posted 11 months ago. ( permalink )
Christophe Ruellepro says:
Hello Gee Dub, I've just fixed some bugs today (some drag & drop caused an album/group to duplicate in certain circumstances).
The DocManager uses Prototype / Script.aculo.us libraries and we're not always fully responsible when a browser crashes because of a poor memory management (IE6 is a nightmare).
This is why we strongly encourage to use Firefox.
I personally test it under IE7 and with a normal usage I do not see any crashes.

I will answer to all your points soon, I have to leave the office early today.

I wish you and everyone reading this comment a merry Christmas.
Posted 11 months ago. ( permalink )
Nellygpro says:
Dead right Chris
Any bugs I meet over the next few days are probably alchol induced.
Have a good Christmas, and worry about the bugs in the new year.
Posted 11 months ago. ( permalink )
Gee Dubpro says:
I would like to thank Team Ipernity for their response my list. I would never get as fast a response(or any at all) at Flickr. Team Ipernity provides a great service to it's members. I almost always get a personal response for any message sent to Team Ipernity. I am confident that they will eventually iron out the Doc Manager problems.

I did not intent to be critical of Ipernity's site and features. I simply wanted to know if others were having the same problem. I assumed it was something in my setup that was causing the problem. If the auto scrolling problem was solved that would make things much better. I understand all the variations in systems and browsers would be extremely difficult to test and duplicate individuals problems. The auto scrolling problem has been with me since I first joined a year ago. I use Windows XP and the latest FireFox browser.

Ipernity is so much a nicer place than any other photo sharing site. I know there are probably many other more serious problems that will come up that are more important then the Doc Manager bugs. I have confidence that you will eventually resolve these bugs.

Happy holidays to all the Ipernity Team and any other Ipernity members who happen to view this blog.

Gee Dub
Posted 11 months ago. ( permalink )
Positive Signals cz says:
It would be very useful if, like Flickr, if a picture is invited to a group there was a "ye/no" button beside the invitation. It is EXTREMELY cumbersome at the moment (but Ipernity administrators are FAR superior to Flickr's!)
Charlie
Posted 11 months ago. ( permalink )
Dirkpro replies:
ipernity itself is FAR superior to flickr ;)

--
Seen in my account recent activity (?)
Posted 11 months ago. ( permalink )
Krisontèmepro replies:
oui c'est vrai je ne suis pas arrivée à m'habituer à Flickr
Posted 11 months ago. ( permalink / translate )
Rampart Dog says:
The only probelms I experience is when I try to upload several pics to a group - sometime the control function for multiple photos can be very temperamental and won't "hold the pics I select.
Posted 10 months ago. ( permalink )
Gee Dubpro says:
This is a follow up on our concerns over the some problems of the Doc Manager. I have noticed that Ipernity has at least restored the Doc Manager to the state of a few months ago. This means the making of duplicate group names as images were posted has stopped (problem #6).

Rampart Dog brings up another problem that has always bugged me. When selecting images to post, after selecting 3 or 4 it will loose the selection and you have to reselect again. There is no set number either. Some times after 3, sometimes after 6. The only way that it works consistently, is to use the shift key and the last in a row from the beginning.

It is encouraging that Ipernity Team has responded and actually fixes problems that are brought to their attention. Every time I have contacted them they have responded as best they can. With so many problems that crop up running such a site I am amazed that they make time to respond to our often petty problems. Most of these problems are minor irritations and based upon experiences with other photo sharing sites, Ipernity is a much more user friendly site.

Thanks Ipernity Team! I have confidence you will eventually solve all the problems with the Doc Manager.
Posted 10 months ago. ( permalink )
[euchrid]pro says:
I agree with your assessment of DocManager. I have just under 10,000 photos, and it is currently impossible to search them. I don't want to search them all, only the last month's worth, but DocManager won't even let me select by date.

Also, at the moment, I can't select more than one photo to drag at a time! Very frustrating for the 1,000 photos that need organising...

I just e-mailed the Ipernity team, and asked if they could provide some kind of HTML checkbox alternative - it would then be possible to achieve a lot of search functions and sending docs to albums or groups, no matter which browser you were using. Also, if DocManager goes down like this, we're not left with no way to organise our photos...

One way or another, though, I'm sure the Ipernity staff will fix it. They've done a fantastic job over the last 18 months!
Posted 10 months ago. ( permalink )
UCwhatICpro says:
I use IE and have all the same problems you mentioned with it. It is pretty annoying. The one on Flickr works great, and you can limit the pics it displays.
Posted 9 months ago. ( permalink )
Pappion says:
I use IE8 and still the same problems, doc manager is useless for me.
Posted 9 months ago. ( permalink )
Pappion says:
The other thing that needsa some work is Iper upload software. It needs to allow to choose albums and tags for the uploads.
Posted 9 months ago. ( permalink )
Pappion says:
Are they ever going to fix the doc manager?
Posted 9 months ago. ( permalink )
Gee Dubpro replies:
Judging from the front page news - www.ipernity.com/blog/team/127476 - fixing the Doc Manager isn't even on their list. As difficult it is to use, it still is better than add a image to individual groups per image. I found that if you use the shift key and select the first and last in a series, then drag an drop works best. The scrolling problem is still the worst part. Trying to post to a group and it jumping all over the place without dropping it in the wrong group is the worst aspect to me.

As far as uploading, I use the "up to 100 at the same time" option on the upload page. You can add tags, titles and messages before they are added to your "Docs" as you upload. This works the same even if you have less than 10 images to be uploaded.

They have added a new feature when uploading to set the privacy in a drop down box under each image being uploaded. Before it was a all or nothing option.

One new future feature that is being worked on is a reordering of the albums. This will be a great improvement over the fixed by date created way it is done now.
Posted 9 months ago. ( permalink )
Deon Mack says:
I'm using Google Chrome and doc manager works the same as if it was firefox. Its easier to just work on pix individually use the send to group icon.
Posted 8 months ago. ( permalink )
Gee Dubpro says:
I have recently downloaded IE8 and the problem of it jumping up and down when trying to drag and drop (problem #3) to group is better. What I don't like about IE8 is that it's difficult to delete images from the temp area like you can with IE6 in the tool memu. To clean up the recently downloaded you have to remove everything, like your auto fill for passwords. This is on my work PC and if I inadventently click a page with non work acceptable images I could get in trouble with IT if they ever check IE temp area.
Posted 8 months ago. ( permalink )

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